These Terms of Service govern your access to and use of the SponsorPay platform. Please read them carefully before using any part of the service.
By accessing or using the SponsorPay platform — including the sponsor portal, store portal, or any API integration — you agree to be bound by these Terms of Service in their entirety. If you are using SponsorPay on behalf of an organization, you represent and warrant that you have full authority to bind that organization to these terms.
If you do not agree to these terms, you must immediately stop using the platform. Continued use constitutes acceptance.
SponsorPay is a technology platform only. It provides software tools that enable sponsors and stores to create, manage, and record sponsored discount arrangements. SponsorPay is not a party to any agreement between a sponsor and a store, and is not a party to any transaction between a store and a customer.
SponsorPay does not control, endorse, verify, or take responsibility for the terms agreed between any sponsor and store; whether any coupon or gift card is honored at checkout; the quality, legality, or suitability of any product or service sold by a participating store; or the conduct of any sponsor, store, customer, or third party using the platform.
Any disputes between a sponsor and a store — including disputes about redemption amounts, approval terms, payout calculations, or campaign performance — are solely between those parties. SponsorPay has no obligation to intervene, mediate, or resolve such disputes.
SponsorPay provides software tools for sponsors to create discount campaigns, for stores to publish discount terms and approve proposals, and for point-of-sale systems to verify and record redemptions. The platform also maintains wallet balances, records ledger transactions, and generates reports based on data submitted by users.
SponsorPay makes no representation that the platform is suitable for any particular purpose. The platform is provided as a general-purpose tool and its fitness for any specific use is not guaranteed.
You are solely responsible for maintaining the confidentiality of your login credentials and API keys, and for all activity that occurs under your account — whether or not authorized by you. SponsorPay is not liable for any loss or damage resulting from unauthorized use of your account.
API keys must be stored securely and must never be embedded in client-side code, committed to public repositories, or shared with any unauthorized party. A compromised key must be revoked immediately.
Sponsors are solely responsible for defining all campaign rules including eligibility, expiry dates, limits, and budget; ensuring their campaigns comply with all applicable laws; maintaining a funded wallet at all times; and keeping payment methods current.
SponsorPay is not responsible for missed, failed, or interrupted redemptions resulting from an insufficient wallet balance, an expired payment method, a suspended account, or any other condition within the sponsor's control. SponsorPay makes no guarantee that any campaign will result in any redemptions or any particular business outcome.
Stores are solely responsible for accurately configuring discount options and POS discount IDs; reviewing and approving only proposals they intend to honor in full; ensuring their POS integration correctly scans barcodes, applies discounts, and reports accurate sale totals; and maintaining their store account in active status.
SponsorPay calculates wallet debits and store credits based entirely on redemption data submitted by the store's POS system. Any resulting financial discrepancy from misconfigured IDs or incorrect application of discounts is the store's responsibility.
Coupons and gift cards are issued by sponsors and governed by the rules the sponsor configures. SponsorPay records and enforces those rules as configured but makes no guarantee that all rules will prevent all misuse. SponsorPay may void any instrument it determines has been misused, but has no obligation to do so.
Sponsor wallet balances are prepaid and non-interest-bearing. SponsorPay is not a bank, money transmitter, or financial institution. Wallet balances are not deposits and are not insured by any government agency.
Store payouts are issued periodically. SponsorPay makes no guarantee of payout timing, frequency, or minimum amount. A payout fee is deducted from each payout at the rate disclosed in the store's account settings. SponsorPay reserves the right to adjust fees at any time.
You agree not to use the platform for any unlawful purpose; submit false, inflated, or fabricated redemption data; attempt to circumvent any limits, verification steps, or approval processes; use or share API keys belonging to another account; reverse engineer or extract source code from any SponsorPay software; or interfere with the platform's infrastructure. SponsorPay may suspend or terminate any account that engages in prohibited conduct without prior notice.
THE SPONSORPAY PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, SPONSORPAY DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
SponsorPay does not warrant that the platform will be available at all times, that access will be uninterrupted or error-free, or that any redemption will be processed successfully. The platform records what users report — it does not independently verify any transaction.
TO THE FULLEST EXTENT PERMITTED BY LAW, SPONSORPAY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, DATA, OR GOODWILL — EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IN NO EVENT WILL SPONSORPAY'S TOTAL CUMULATIVE LIABILITY EXCEED THE LESSER OF (A) THE TOTAL FEES PAID BY YOU IN THE THREE CALENDAR MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100).
You agree to defend, indemnify, and hold harmless SponsorPay and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising out of your use of the platform; your violation of these terms or any applicable law; any content you submit; or any dispute between you and any other user, sponsor, store, or customer.
SponsorPay is not liable for any failure or delay in performing its obligations caused by circumstances beyond its reasonable control, including internet outages, power failures, cyberattacks, natural disasters, acts of government, pandemics, or payment processor failures.
SponsorPay reserves the right to modify, suspend, or discontinue the platform — or any feature — at any time, with or without notice, and without liability. Scheduled or unscheduled maintenance may temporarily affect availability.
SponsorPay retains all rights in the platform, including software, design, trademarks, documentation, and related intellectual property. These terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely as permitted herein.
SponsorPay may suspend or terminate your access at any time, for any reason or no reason, without prior notice and without liability. Upon termination, all licenses granted to you immediately expire. Sponsor wallet balances and store credits on termination are handled at SponsorPay's sole discretion.
SponsorPay may update these Terms at any time by revising the date at the top of this page. It is your responsibility to review these terms periodically. Continued use after any update constitutes acceptance of the revised terms.
These terms are governed by the laws of the jurisdiction in which SponsorPay is incorporated. You agree that any dispute will be resolved exclusively through binding individual arbitration, and you waive any right to participate in a class action. If arbitration is found unenforceable, the claim will be resolved in the courts of the applicable jurisdiction.
Questions about these Terms of Service may be submitted through the contact form. You may also want to review our Privacy Policy.