Legal

Privacy Policy

Last updated: February 10, 2026

Your privacy matters to us. This policy explains what information SponsorPay collects, why we collect it, and how we protect and use it.

1.Who We Are and Scope of This Policy

SponsorPay operates a technology platform that connects sponsors and retail stores to enable funded discounts and gift cards at checkout. This Privacy Policy describes how SponsorPay collects, uses, and shares information in connection with that platform.

By using the SponsorPay platform, you acknowledge that you have read and understood this policy and agree to the practices described herein. If you do not agree, you must not use the platform.

SponsorPay is a platform intermediary only. We are not responsible for the privacy practices of any sponsor, store, or third-party service provider. This policy covers only information that SponsorPay itself collects and processes.

2.Information We Collect

Account information

Name, organization name, email address, and phone number provided at account setup. This information is used solely to operate your account.

Payment information

Sponsor payment method details are processed by our third-party payment processor. SponsorPay does not store full card numbers. We retain only limited card metadata (e.g., last four digits, expiry) for display. SponsorPay is not responsible for data handling by the payment processor.

Transaction data

All redemption events, wallet debits and credits, payout records, and ledger entries generated through platform use. This data is derived from information submitted by users — SponsorPay records what is reported and does not independently verify it.

API and POS usage data

Logs of API requests including the key used, endpoints called, timestamps, and response codes. Used for security monitoring, debugging, and billing reconciliation.

Communications

Records of messages you send us through the contact form, retained to support your inquiry and track support history.

3.How We Use Information

We use information solely to operate the SponsorPay platform: processing redemptions, managing wallet balances, issuing payouts, generating reports, detecting fraud, and responding to support requests.

We do not use your information for advertising, profiling, marketing to third parties, or any purpose unrelated to platform operations.

We make no representations regarding the accuracy of data we store, as that data is largely derived from information submitted by users. You are responsible for verifying that information reported through your account is accurate.

4.Information Sharing

SponsorPay does not sell personal data.

We share information only as necessary to operate the platform: with payment processors for wallet funding and store payouts; with cloud infrastructure providers that host the platform; with professional advisors when required for legal or compliance purposes; and with law enforcement or regulatory authorities when required by valid legal process.

SponsorPay is not responsible for the data handling practices of any payment processor, infrastructure provider, or other third party to whom data is disclosed in connection with platform operations. You acknowledge that such transfers may occur and agree to them.

5.Sponsor-Provided Recipient Data

When a sponsor assigns a coupon to a recipient, the sponsor may provide a name and phone number for that person. Sponsors are solely responsible for ensuring they have a lawful basis — including any required consent — for sharing that information with SponsorPay and for its use in the redemption verification process.

SponsorPay stores this data only to support the verification and tracking functions configured by the sponsor. SponsorPay is not responsible for the accuracy of recipient data provided by sponsors, nor for any consequences arising from incorrect or improperly obtained recipient information.

6.Data Retention

Account information is retained for as long as the account is active and for a reasonable period after closure. Transaction records are retained for at least five years to support financial reconciliation and compliance requirements.

SponsorPay reserves the right to delete any data at any time, subject to applicable legal obligations. SponsorPay is not liable for any loss resulting from the deletion or unavailability of data after account termination.

7.Security — No Guarantee

SponsorPay implements reasonable technical and organizational measures to protect information in its control. However, no security system is impenetrable. SponsorPay does not guarantee that data will be secure against all unauthorized access, disclosure, alteration, or destruction.

YOU USE THE PLATFORM AND PROVIDE INFORMATION AT YOUR OWN RISK. SPONSORPAY IS NOT LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR DATA RESULTING FROM CIRCUMSTANCES BEYOND ITS REASONABLE CONTROL, INCLUDING CYBERATTACKS, THIRD-PARTY SECURITY BREACHES, OR YOUR OWN FAILURE TO PROTECT YOUR CREDENTIALS.

You are responsible for securing your login credentials and API keys. A compromised key or account must be revoked immediately. SponsorPay is not liable for any loss or damage resulting from a credential compromise.

8.Cookies and Analytics

The SponsorPay website and portals may use cookies and similar technologies to maintain sessions and analyze aggregate usage patterns. Analytics data is not linked to individually identifiable users.

You may control cookies through your browser settings. Disabling cookies may impair portal functionality. SponsorPay is not responsible for any loss of functionality resulting from your cookie settings.

9.Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data, subject to legal retention requirements. To make a request, use the contact form. SponsorPay will respond as required by applicable law.

SponsorPay makes no representation that it can fulfill all data rights requests in all jurisdictions. Rights requests are evaluated on a case-by-case basis and may be subject to limitations based on legal obligations or operational necessity.

10.Limitation of Liability for Privacy Matters

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SPONSORPAY IS NOT LIABLE FOR ANY DAMAGES ARISING FROM ANY PRIVACY INCIDENT, DATA BREACH, UNAUTHORIZED DISCLOSURE, OR MISUSE OF DATA — WHETHER CAUSED BY SPONSORPAY, A THIRD-PARTY SERVICE PROVIDER, A USER OF THE PLATFORM, OR ANY OTHER PARTY.

This limitation applies regardless of whether SponsorPay was advised of the possibility of such damages and regardless of the theory of liability asserted.

11.Changes to This Policy

SponsorPay may update this Privacy Policy at any time by revising the date at the top of this page. It is your responsibility to review this policy periodically. Continued use of the platform after any update constitutes acceptance of the revised policy.

12.Contact

For privacy questions or data requests, please use the contact form on the SponsorPay website.

For privacy questions, use the contact form. You may also want to review our Terms of Service.